Last Updated: 10-09-2024
Before utilizing the services provided by www.onecarats.in, operated by One Carat located at Surat, we kindly request you to thoroughly review and comprehend the accompanying Terms and Conditions. Your access and usage of our website signify your consent and acceptance of these Terms and Conditions. Upon acceptance, you acknowledge One Carat‘ prerogative to amend these terms without prior notification. It remains your responsibility to remain informed by periodically checking for updates. Any alterations to these Terms and Conditions will be immediately effective upon posting, and you agree to adhere to the revised terms and amendments.
Shipping Charges:
https://onecarats.in/shipping-policy/
Exchange Policy:
https://onecarats.in/privacy-policy/
Eligibility Criteria:
Individuals aged 18 years and above are authorized to create an account, utilize, acquire, or participate in any transactions on this Website. Persons deemed legally incapacitated to enter contracts as per the Indian Contract Act, 1872, are ineligible to utilize or carry out transactions through this Website. Those accessing this Website from outside India are obliged to ensure adherence to pertinent local laws. By acknowledging the terms and conditions, you affirm meeting the aforementioned eligibility criteria and consent to abide by the laws of India.
Pricing & Payments:
The prices showcased on our One Carat website may undergo alterations without prior notification. Kindly be informed that the price applicable to your purchase will be the one listed on the day of your transaction. For deliveries within India, we solely accept payments in Indian Rupees (INR). All displayed prices already incorporate relevant CGST/SGST/IGST charges. Upholding your privacy, we are committed to ensuring a secure and transparent payment process through our website’s gateway. If you opt for an international credit/debit card for checkout, please consider the following:
Currency Conversion Protocol: Throughout the payment process, the transaction amount will be displayed in Indian Rupees (INR) for your reference before finalizing the payment. To proceed with the transaction, kindly convert the indicated INR amount to your local currency, as per your card’s regulations. Please note that additional currency conversion charges imposed by your credit card issuer may appear on your statement alongside the product charges on our platform.
Identity Verification Procedure: For specific transactions, we may require a government-issued photo ID from your country of residence for verification purposes. Acceptable forms of identification include: a) Passport with Visa Copy, b) Driver’s License, c) Employment Card, or d) Any other government-issued ID proof. This additional verification step is crucial to safeguard the security of your transaction and mitigate potential fraudulent activities. Rest assured, we handle your personal information with the utmost confidentiality and adhere to relevant data protection regulations. For detailed insights into how we collect, utilize, and safeguard your personal data, please consult our comprehensive Privacy Policy.
PAN Card Terms & Conditions: To ensure adherence to regulatory standards, possessing a PAN issued by the Income Tax Department is mandatory for purchases exceeding Rs. 2 lakhs. Kindly acquaint yourself with the terms and conditions regarding PAN card verification:
Submission of PAN Card: Following the placement of an order, our customer service executive will reach out to customers via phone or email, requesting the submission of a valid PAN card for orders exceeding Rs. 2 lakhs. Customers will receive detailed instructions on how to submit their PAN card.
Verification of Orders: Orders will remain on hold until the PAN card is received and verified. Our team will meticulously review the PAN card details provided by the customer for verification purposes.
Name Matching: It is imperative that the billing name provided during the order matches the name on the PAN card. Any disparity will result in unsuccessful PAN card verification, and the customer will be notified to rectify the discrepancy.
Confirmation of Orders: Once the PAN card verification is successfully completed and the billing name matches the PAN card details, the order will be confirmed, and subsequent processing will proceed accordingly.
Cancellation of Orders: Failure to provide the PAN card or discrepancies in the billing name with the PAN card may lead to order cancellation. Prompt notification will be sent to the customer regarding the cancellation, along with further instructions if necessary. We appreciate your understanding and cooperation in adhering to these updated PAN card terms and conditions. For any inquiries or assistance required during the PAN card verification process, please contact our customer support team.
Registration:
For a seamless and personalized experience, please acquaint yourself with the following policy concerning user registration and membership on the One Carat website:
User Registration: To conduct transactions on the website, users must register and become members of One Carat. This registration process is pivotal for account creation and access to various features and benefits.
Personal Information and KYC: During registration, users will be prompted to furnish necessary Personal Information and KYC documents, as outlined in our Privacy Policy. This includes First Name, Last Name, email address, and contact number. The information provided will be utilized for registration purposes, future transactional communication, and other pertinent updates from One Carat.
One-Time Process: Registration is a one-time endeavor, ensuring convenience for users in subsequent interactions with our website. Once registered, users can effortlessly log in or sign in using existing account credentials for future visits.
Privacy and Data Protection: We prioritize the security and confidentiality of user information. Personal Information collected during registration is managed in accordance with our Privacy Policy, delineating how we collect, utilize, store, and safeguard user data. We encourage users to peruse the Privacy Policy for comprehensive insights into data handling practices and their rights concerning personal information. By registering and becoming members, users acknowledge and consent to comply with the terms and conditions stipulated in our website’s User Agreement and Privacy Policy. Should you have inquiries or require assistance regarding the registration process or membership benefits, please reach out to our customer support team, who will gladly assist you.
Security Measures:
Respectively, users must refrain from violating or attempting to breach the security protocols of the One Carat website. This includes, but is not limited to:
a) Unauthorized access to data not designated for the user, or logging into a server or account without proper authorization.
b) Attempting to assess, scrutinize, or test the susceptibility of systems or networks, or violating security or authentication measures without authorized permission.
c) Disrupting the service of other users, hosts, or networks, such as introducing viruses, overloading, flooding, spamming, mail-bombing, or causing system crashes.
d) Transmitting unsolicited emails, including promotions or advertisements for products or services.
e) Fabricating TCP/IP packet headers or any portion of header information in emails or newsgroup postings. Breaches in system or network security may lead to civil or criminal liabilities.
One Carat will thoroughly investigate such breaches and may collaborate with law enforcement authorities in prosecuting users engaged in such activities. Users commit to refraining from employing any device, software, or routine that disrupts or attempts to disrupt the proper functioning of the website or any activities carried out on the site. Moreover, users agree not to utilize any engine, software, tool, agent, or mechanism (including browsers, spiders, robots, avatars, or intelligent agents) to explore or search the site, except for the search engine and search agents provided on the site or commonly available third-party web browsers (such as Microsoft Explorer, Google Chrome, Mozilla Firefox).
Fraudulent Transaction:
In the event of fraudulent activities on the One Carat website, individuals engaging in such behavior may be subject to necessary actions for recovering costs, collection charges, damages, and legal expenses incurred by One Carat. Additionally, One Carat reserves the right to pursue legal proceedings against those involved in fraudulent use of the website or any other violations of the Terms and Conditions.
Disclaimer:
The One Carat website, its content, materials, products, and services are provided on an “AS IS” basis without any warranties, except as explicitly stated otherwise by One Carat in writing. One Carat disclaims all other warranties, including implied warranties of merchantability, fitness for a specific purpose, title, and non-infringement, regarding the accuracy, completeness, reliability, currentness, or absence of errors in the website materials or services. One Carat does not guarantee the absence of viruses or other harmful components on the website or its servers. All products and information displayed on the website are invitations to offer. Your purchase order constitutes an offer, subject to these Terms and Conditions. We reserve the right to accept or reject your offer, with acceptance occurring upon product dispatch. Dispatch may occur separately for different portions of an order, with the dispatched portion considered accepted and the remaining balance remaining an offer, subject to acceptance or rejection by us. Actions or omissions prior to product dispatch do not constitute acceptance of your offer. If provided with your email address, we will notify you of order receipt, dispatch, and acceptance. While efforts are made to accurately display product colors and sizes, actual colors may vary depending on your display device, and packaging may differ from website depictions. If any part of this disclaimer is deemed invalid, the remaining parts remain enforceable.
Modifications to Site Disclaimer:
One Carat reserves the prerogative to periodically amend the website disclaimer. Should any alterations occur, we will notify you by posting the revised disclaimer on the website. Should you dissent from the updated disclaimer, we kindly request that you refrain from utilizing the website. Continued usage of the website following notification of the updated disclaimer will be deemed as acceptance of the revised terms.
Website Content:
The content displayed on this website, encompassing text, programs, products, processes, technology, images, photographs, videos, illustrations, designs, icons, downloads, and other materials (hereinafter referred to as “Content”), remains the exclusive intellectual property of One Carat. Accessing the website does not confer authorization to utilize any Content, name, logo, or trademark in any capacity. Content may only be printed or downloaded for personal, non-commercial use. No rights, title, or interest in any Content are transferred through downloading, printing, or copying. Reproduction, publication, transmission, distribution, display, modification, creation of derivative works, sale, or exploitation of any Content or related software, in whole or in part, is strictly prohibited. All software utilized on this website is the property of One Carat or its licensors/suppliers and is protected by Indian and international copyright laws.
External Material & Links:
The One Carat website may contain links to external websites. It is important to note that these external websites are beyond our purview. We disclaim accountability for the content or reliability of these websites and provide no warranties or guarantees regarding them. These links are provided as a convenience and may be of interest to you, but we do not actively endorse or monitor the content on these websites.
Limitation of Liability:
To the maximum extent permitted by applicable law, One Carat, its officers, directors, employees, agents, and affiliates shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from the use or inability to use the website, services, or content, even if advised of the possibility of such damages. In no event shall One Carat‘ liability exceed the amount paid by you, if any, for accessing or using the website.
Reviews, Feedback, Submissions:
By disclosing, submitting, or offering comments, you assign all rights, titles, and interests in copyrights and other intellectual properties contained in the comments to One Carat. As a result, One Carat has sole ownership of these rights, titles, and interests and is unrestricted in their use, whether commercial or otherwise, without any obligation to compensate you. One Carat has no obligation to maintain comments in confidence, provide compensation for comments, or respond to comments. You confirm that any comments, suggestions, reviews, or feedback you submit will not violate these Terms and Conditions or the rights of any third party. Your submissions will not contain unlawful, threatening, abusive, or obscene material, software viruses, political campaigning, commercial solicitation, chain letters, mass emails, or any form of spam. While One Carat does not regularly review posted comments, we reserve the right to monitor, edit, or remove any comments. By submitting comments, you grant One Carat the right to use your submitted name in connection with those comments. You agree not to use a false email address, impersonate any person or entity, or mislead as to the origin of your comments. You are solely responsible for the content of any comments you provide, and you agree to indemnify One Carat and its affiliates for any claims arising from your submissions. One Carat is not liable for any comments submitted by you or any third party.
Indemnification:
By using this website, you agree to indemnify, defend, and hold harmless One Carat, its officers, directors, employees, agents, and affiliates from any claims, damages, losses, liabilities, costs, and expenses arising from your use of the website or any violation of these Terms and Conditions.
Governing Law and Jurisdiction:
These Terms and Conditions shall be governed by and construed in accordance with the laws of India. Disputes arising under or in connection with these Terms and Conditions shall be subject to the exclusive jurisdiction of the courts at Kozhikode, Kerala.
Force Majeure:
One Carat shall not be held responsible for any delay or failure to perform obligations under these terms and conditions if such delay or failure is caused by circumstances beyond our control, including acts of God, war, civil disturbances, riots, strikes, lockouts, government or parliamentary restrictions, prohibitions, or enactments, pandemics, import or export regulations, exchange control regulations, accidents, or non-availability/delay in transportation.
Termination:
One Carat reserves the right to terminate or suspend your access to and use of the website at any time without notice. Termination will not impose any liability on One Carat, and our rights will remain in effect. Termination of your access will not release you from obligations to pay for any products ordered or affect liabilities under these Terms and Conditions.
Contact Us:
For questions or concerns about these Terms and Conditions, please contact our customer support team at OneCarat@gmail.com or +91 7862895109.